Customer Experience Manager

Welcome to another installment in our Meet the Staff series. This time around, we’d like to introduce Lori, the customer experience manager here at BioDesign Wellness Center. Lori is the point of contact for all of our patients and usually the first person most people see upon entering our Tampa functional medicine practice. Lori handles a lot of essential functions for us, including coordinating patient appointments, confirming those appointments, and then making sure nobody falls through the cracks when it comes to those appointments. She also greets new patients and takes them on a tour of our facilities. On top of that, Lori is responsible for keeping track of patients’ incoming lab results so our doctors have what they need when you arrive for your appointments. We asked Lori if she would sit for a quick Q&A about her work history, as well as a few personal asides that she might […]